Caregivers Concierge

A dynamic hub of resources, exclusive offers and discounted services, designed to connect caregivers with the support they need.

ENSURING CARERS ARE HEARD AND CARED FOR

Behind every patient is a carer; someone that provides long-term, unpaid and in-home care to those of us that need it most. Our first-ever Carer Well-Being Index, part of the Embracing Carers® initiative, revealed that COVID-19 exacerbated the challenges of caregiving, putting unprecedented pressure on the role of family caregivers. This made us ask the question: who cares for the carers?

It's why we are launching the Caregivers ConciergeTM – an index of platforms, programs and resources, designed to provide support to caregivers, right within their communities.

SHEDDING LIGHT ON THE STATE OF CANADIAN CAREGIVERS

If you are feeling more stressed and burnt out as a carer, you are not alone. The COVID-19 pandemic took a toll on the physical, emotional and financial well-being of Canadian caregivers who have taken on increased responsibilities surrounding emotional support and home care assistance.

SOME CANADA-SPECIFIC SURVEY RESULTS

  • 71%

    of carers feel more burnt out than ever due to caring for someone during the pandemic

  • 95%

    feel society doesn’t recognize their work as vital

  • 66%

    report caregiving has negatively impacted their emotional or mental health

  • 51%

    experienced a decline in their physical health due to the pandemic

  • 56%

    feel being a carer negatively impacts their financial health

    DELIVERING CARE TO CARERS WITH OUR PARTNERS

    The challenges of caring for a loved one, whether for a few hours a day or as a live-in caregiver, have compounded. Quick and easy access to experts and services can go a long way in helping both primary unpaid caregivers and patients. Through Caregivers ConciergeTM, we have partnered with organizations committed to meeting the most pressing need of carers.

    • Caregivers Alberta

      An organization dedicated to empowering Alberta’s one million caregivers. Get access to all the resources you need to take charge of your caregiving journey.

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    • Team CarePal

      An Alberta-based start-up app that connects carers with the right care organizations. Transform your family caregiving experience through a range of continuing care services.

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    • GoAsAGroup

      Perk up your care routine with a platform that offers discounts on retail goods, meal kit services and more!

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    BUILDING A GLOBAL NETWORK OF SUPPORT FOR CARERS

    Embracing Carers® is our global initiative, in collaboration with leading organizations around the world, to increase awareness, discussion and action about the often-overlooked needs of carers.

    Through this movement, we hope to build connections and implement practical solutions to support the often-overlooked needs of caregivers.

    With the initiative’s four key aims to increase global awareness, broaden stakeholder engagement, engage healthcare systems and drive policy focus, Embracing Carers® plays an important role in elevating the public health issue of caregiving.

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    Contact Us

    We are the Canadian healthcare business of the vibrant science and technology company Merck KGaA, Darmstadt, Germany. We aspire to create, improve and prolong life for people living with difficult-to-treat conditions like infertility, multiple sclerosis and cancer.

    Part of that mission is caring for the carers behind each patient. If you have any questions please contact the team at communications@emdserono.com