Supervisor, Quality Assurance

Posté 08 mai 2024

Norwood, Ohio - United States

Demander un identifiant 274473

 

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 


Your Role:

 

As the Quality Assurance Supervisor, you are a leader for the Quality Assurance team at MilliporeSigma Norwood, reporting to the Quality Manager.  The QA Supervisor is the driving force behind the site’s commitment to the ISO 9001:2015 Quality Management System (QMS) standard, as well as Life Science Divisional Quality System requirements. 

  • Provide expert guidance in resolving complex quality issues, ensuring compliance with rigorous site standards
  • Lead and inspire a high-performing team of 2-3 professionals, driving compliance with applicable standards, regulations and company requirements, and exceeding quality expectations
  • Nurture a dynamic quality culture within the team, fostering continuous improvement and ensuring adherence to standards and best practices
  • Proactively monitor and analyze metrics and key performance indicators (KPIs) related to Quality at the site, identify positive and negative trends, and implement data-driven strategies for enhanced quality outcomes
  • Ensure critical investigations are completed successfully and according to established protocols; lead or assist in conducting in-depth analyses of out-of-specification (OOS), Corrective and Preventive Action (CAPA), Complaint, Deviation, Change Controls, and Root Cause Analysis (RCA).
  • Lead internal ISO 9001 QMS audits and actively participate in external audits, leveraging expertise to ensure compliance with regulations and customer expectations/requirements
  • Provide QA information and support for new product introductions
  • Respond to QA-related customer questions
  • Work with the QA team to write, review, and approve Operating Procedures, Work Instructions, and Forms for the QA group, and to provide Quality assistance/input to other departments as they develop their documentation
  • Act as the primary point of contact and site expert for the document control system
  • Act as  the primary point of contact and site expert for the Supplier Quality Management system
  • Monitor the production floor, QC labs, and DC warehouses for any quality-related issues, taking prompt action and collaborating closely with stakeholders to swiftly resolve issues
  • Lead or assist (as applicable) process improvement initiatives and projects, leveraging your expertise to drive continuous improvement of quality-related practices, methods, and systems

 

Who you are:

 

Minimum Qualifications:

  • Bachelor’s Degree in a scientific discipline (e.g. Chemistry, Pharmacy, Biotechnology, etc.) or a Bachelor’s Degree in an engineering discipline (e.g. Chemical, Process, Mechanical, etc.)
  • 5+ years industry experience
  • 2+ years leadership or management experience

OR

  • Master’s Degree in a scientific discipline (e.g. Chemistry, Pharmacy, Biotechnology, etc.) or a Master’s Degree in an engineering discipline (e.g. Chemical, Process, Mechanical, etc.)
  • 2+ years industry experience
  • 2+ years leadership or management experience

 

Preferred Qualifications:

​​​​​​​

  • Knowledge/Experience with ISO 9001
  • ISO 9001 Lead Auditor
  • TrackWise, SAP and Document Control experience
  • Supplier quality management experience
  • Experience communicating across all levels of an organization, and with customers
  • Excellent writing skills and experience writing technical documentation and reports
  • Ability to manage multiple projects/tasks/priorities simultaneously
  • Excellent problem solving and time management skills
  • Knowledge of data analysis, presentation, and experimental design
  • High level of proficiency in Microsoft Office suite programs and the ability to learn new software


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

 

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html

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