End User Services Specialist

Posté 10 nov. 2023

Guidonia Montecelio, Rome - Italy

Demander un identifiant 269693


Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Your role


The position is under the Global IT Department - Infrastructure - End User Service EMEA and the main responsibilities are: core technical resource to support daily operations and projects; maintains and constantly improves core technical knowledge; follows established architecture standards; follows established operational processes; participates in project delivery; works in collaboration with the Italian team across all sites and with global IT teams. 


Who you are


  • Bachelor Degree in Computer Engineering or Computer Science or consolidate experience 
  • +4 years experience in similar roles and work environment 
  • Technical skills and experience in the EUS (End User Services) area with experience with IT infrastructure (focus on User Work Station & IT Environment) linked to business needs 
  • Knowledge/Experience in regulated environment (GxP - preferably pharmaceutical environment) 
  • Fluent English and Italian 
  • Ability to communicate with business at different level
  • Teamworking 


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!