GSC Advisor - Travel & Expense Concur Support

Posté 14 nov. 2022

Bonifacio Global City, Metro Manila - Philippines

Demander un identifiant 257972


A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Global Support Center-Supplier & Finance Care overall is managing approximately 20000 queries a month and operating in different legal entities and several tools & ERP such as Concur, Oracle, Ariba, and SAP.


Your role:  We are looking for a Travel & Expense Analyst who will support and maintain the day to day activities of all T&E expense, and travel tool functions, including travel reimbursement, expense reporting, receipt audit, corporate card and Purchase Card (PCard) troubleshooting, and travel and PCard policy adherence. Responsibilities include, but not limited to:

  • Perform day to day administrative duties of the Expense Reimbursement system (Concur), including reviewing the files for integrations, setting up new cardholders, making changes to cardholder access or business unit, creating Concur accounts manually, and adding G/L accounts and expense types when needed.
  • Resolve discrepancies for any batches that failed.
  • Review/escalate out of policy travel as appropriate.
  • Review expense and PCard reports submitted by employees and receipt attachment, ensuring that users are not in violation of Corporate T&E and PCard policies.
  • Provide solutions to user problems in a timely manner to ensure high user satisfaction and productivity.
  • Work with employee and business units to assist and troubleshoot when a card may have been suspended.
  • Responsible for the linking of new Corporate Card and/or Pcard to an employee in Concur to ensure Corporate Card automated feed of charges. Monitor Corporate Card payments and refunds.
  • Assist with auditor requests
  • Occasionally, you participate and cooperate in operational calls, and additional projects, such as but not limited to operational excellence or audit preparation and response.


Work Experience:

  • Candidate must possess at least a Bachelor’s/College Degree in Accountancy/Finance/Business/Banking/Management or equivalent.
  • Knowledgeable with SAP, Concur, and other ERP system is preferred.
  • Ability to work with minimal supervision.
  • At least 2 years of working experience in the related field is preferred but not required.
  • Strong analytical and organizational skills with high attention to detail.
  • Good written and verbal communication skills and an ability to communicate clearly and concisely.
  • Must be able to juggle multiple tasks simultaneously and be able to prioritize tasks by levels of importance and urgency.
  • Applicants must be willing to work in Taguig.
  • Hybrid Set-Up
  • Shift Schedule: Shifting (3pm-12mn or 9pm-6am)
  • Applicants must be willing to do extended hours if needed and can work on a fast-paced environment


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!