Field Service Lead

Posté 04 oct. 2022

Austin, Texas - United States

Demander un identifiant 256319


A career with EMD Electronics is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Electronics is a business of Merck KGaA, Darmstadt, Germany.


Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.


This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.


Your role:


A dynamic fast paced, exciting new opportunity located in Austin, TX! This position allows you to travel and meet new people while at the same time working on world class specialty gas and chemical deliveries systems, manufactured in our corporate factories. As a Field Service/ Project lead you will be working in the field at Customer locations across the United States and possibly some international locations. 


Job Duties include overall responsibility for the installation, operation, testing, troubleshooting, and repairing of GasGuard, ChemGuard, and Poly Flow delivery systems and associated support systems including pumps, distribution piping, and exhaust systems at critical customer locations.  As part of this role, you will supervise a team of operations/project personnel in the administration and compliance of safety/quality processes and procedures, as well as coach and counsel as required, set shifts/schedules and review and approve timecards as required. You will also be key in working with the United States Services manager to establish advancement criteria, set priorities and establish development plans for individuals assigned.  This position plays a critical role in establishing a collaborative relationship with the customer and coordinating and prioritizing critical activities.


Who you are:

Minimum Qualifications:


  • HS Diploma or GED
  • 5+ years’ of experience working in field service in Semiconductor fabs
  • 2+ years’ project lead supervisor experience


Preferred Qualifications:


  • Military leadership experience
  • Computer skills
  • Demonstrated troubleshooting and problem-solving skills
  • Team focused and collaborative demeanor willing to work alone or with a team
  • Reliable and self-motivated
  • Committed to Safe and Quality work environment. 
  • Strong mechanical and electrical skills
  • Experience with low voltage and signal wiring (AC/DC)
  • Experience working with Gases and chemical system


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit

If you are a resident of Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.