Technical Services Manager Taiwan

Posté 31 juil. 2022

Taoyuan, Taoyuan County - Taiwan

Demander un identifiant 252674

Détails

 

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

 


Job Purpose:
Technical service Manager TW & SEA is part of our Semiconductor Materials, Patterning Solutions Business for Specialty Accounts customers, and reports to the Head of Tech Service. 

Major Responsibilities

  •  Lead Taiwan & SEA technical service team to manage variety opportunities and technical issue from non-leading-edge semiconductor customers’ demand (Cover mainly on Lithography /Cleans applications 75% and Deposition material 25%), together with required technical skills
  • Provide customers with advice on process improvements and technical solutions to the customers through the use of company materials which across multiple business fields.
  • Lead the identify cation and prioritization of new opportunities through close collaboration with Sales and R&D and marketing teams.
  • Priority resource and successful realize growth opportunities and achieve target business revenue.
  • Management team to deep understanding the technology trend to collect Specialty Accounts Business market information and drive growth by delivering technical solutions which align with company development strategy, global resourcing levels are understood and achieved
  • Provide leadership to manage, give direction for Technical Service team (>5 FTEs) cross Taiwan and SEA, assign specific duties, and create a constructive and cooperative working relationship.
  • Ensure teams meet or exceed targets by developing execution plans for opportunities and mitigation plans for risks
  • Responsible for financial (budget, CAPAX) setting on annual basis investment for the future business requirement

Required Criterion:
(a) Education Level: 
- Minimum Bachelor or master’s degree, science/technical discipline preferred

(b) Working Experiences: 
-Minimum 10 years’ commercial experience including 5 years in a technical leadership/project manager role, preferably in the Semiconductor industry

(c) Professional Skills:
-Technical presentation skills and communications
-Strong English language (written and oral) skills for effective communication across countries
-Candidate should be initiative, independent, and interpersonal with leadership mindset
-The ability to gain support, influence and obtain cooperation is critical to success
-Lithography knowledge and background, new product development experience
 


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html

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