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A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
The System analyst will ensure service excellence is achieved according to our commitment to the BT user community in supporting our highly secure R&D platform . This position will ensure support continuity for HC business in APAC region as well as critical joint experiment support. Due to the nature of the application we support and security recommendation, production operations can only be managed by internal workforces.
•Plans, installs and maintains highly complex systems.
•Evaluates new applications and identifies systems requirements.
•Evaluates new IT developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements to current systems.
•Prepares communications and makes presentations on system enhancements and/or alternatives. Evaluates, optimizes, harmonizes and standardizes existing systems.
•Create and update system documentation. Monitors quality standards and ensures failure-free operation. Considers compatibility of different systems.
•Solves a range of straightforward problems through knowledge and technical experience in own discipline with a moderate level of guidance.
•Analyzes factual information and possible solutions and makes independent judgments, decisions and recommendations.
•Understands how the team integrates with other teams in order to achieve overall objectives of the area and builds knowledge of the organization, processes, customers and key business drivers.
•Minimum of 3-5 years of experience
•Minimum of bachelor’s Degree or applicable experience within information/Computer systems
•Service Delivery Management mindset
•Ability to familiarize himself / herself independently with entirely new subjects and thus provide comprehensive and innovative solutions
•Excellent written and verbal communications skills
•Good GxP skills
•Experience in the biotechnology / pharmaceutical or related industry implementing and validating computer systems that manage regulated information
•Good technical knowledge in core technologies and platforms such as Java, Citrix, Windows, Linux, Scripting, Java, XML, HTML, Oracle SQL & PL/SQL and different Web/ Application server IIS, APACHE/Tomcat etc.
•Working knowledge on Developer tools like (Planisware, Informatica, CARA, First doc, Documentum, eCTDXpress, ALiCE)
•Proven fast learning & problem management skills
•Proven experience of working under pressure
•Good customer service skills
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html