System Engineer- Major Incident Management

Posté 27 mai 2022

Bangalore, Karnataka - India

Demander un identifiant 247544

Détails

 

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 


Job Title: System Engineer- Major Incident Management

Role Description

System Engineer- Major Incident Management should have Proven work experience as Major Incident Management team member, hands on experience handling any Major Incident

Job Requirements:

  • Must be comfortable to work in Electronic City, Bangalore with 24/7 rotational shift
  • Excellent written and verbal communications skills
  • Good technical background with an ability to give instructions to a non-technical audience
  • Customer-service oriented with a problem-solving attitude
  • Excellent written and verbal communications skills
  • At least 2-years experience working as Major Incident Management team member.
  • Practical experience handling Major Incident as part of Major Incident Management team.
  • Knowledge of ITSM tool (ServiceNow, JIRA)
  • Optional Certification: ITIL Foundation Certificate is highly appreciated

Secondary Skills:

  • Excellent interpersonal, communication and analytical skills
  • Highly developed interpersonal and teamwork skills
  • Planning, organization and management of the work
  • Precision, reliability, dynamism and flexibility.
  • Strong analytical skills and ability to think strategically

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html

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