GSC Advisor

Posté 24 juin 2022

Montevideo, Montevideo - Uruguay

Demander un identifiant 245794

Détails

A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 


Your Role:

This role is responsible for managing the internal and external requestors by ensuring timely and accurate resolution of queries through standardized processes.

Regarding your main activities, you will:

  • Process 3rd Party vendor/customer queries in accordance with Service Level Agreements.
  • Communicate with internal and external customers in an effective and efficient manner.
  • Provide payment due date/details.
  • Locate missing invoice.
  • Have enough knowledge to explain the reason for invoice rejection/deletion and action to be taken by the vendor.
  • Investigate queries raised by third party vendor/customer.
  • Exercise due diligence in reviewing and resolving queries using the different tools such as SNOW, Cisco Telephony, Chat Functionality.
  • Respond to vendor/customer inquiries in a polite and helpful manner.
  • Ensure delivery within agreed global and local performance metrics.
  • Identify opportunities for process improvements in assigned and related tasks.
  • Timely and accurate processing of queries – take ownership and initiative until the transaction is successful and accurately processed.
  • Thoroughly check work prior to completion of unnecessary corrections.
  • Collate and input data with a high level of accuracy.

 

Who You Are:

  • Students or Bachelor’s of Finance, Accounting or related courses.
  • Basic Accounting Background is a must.
  • Experience working in Customer Service or a Shared Services Center of Accounts Payable is preferred.
  • Fluent English language skills are required.
  • Proficient Office skills (intermediate/fluent).
  • Multitasking, proactive, collaborative, dynamic profile, with excellent communication skills, customer focus and fast learning.

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

 

Curious? Apply and find more information at https://jobs.vibrantm.com

Postuler