Account Manager, Seattle WA

Posté 08 mars 2022

Seattle, Washington - United States

Demander un identifiant 242767



A career with MilliporeSigma is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

The role of the Account Manager for MilliporeSigma’s BioProcessing Americas group is to continually and consistently increase market share and revenues by collaborating with pharmaceutical and biotech customers and prospects to solve their unique challenges.  This role will primarily be focused in the greater Seattle area. As a member of the BioProcessing Americas team, you will sell a broad portfolio of products, including filtration and purification technologies, single-use and multiuse process technologies, services, and raw materials (chemicals/cell culture media). You will create value for both the customer and MilliporeSigma; strategically manage projects and resources to ensure long term profitable growth; increase MilliporeSigma’s market share; emphasize differentiation from MilliporeSigma’s competitors; and build upon MilliporeSigma’s reputation for excellence within your territory. Flexible and willing to travel within territory (with occasional overnight stays) to optimize customer engagement with occasional international travel

  • Ensure that the quarterly and annual target is achieved, by gaining market share (e.g., competitive conversions, customer expansions, etc.), maintaining market share (e.g., process optimization, timely reaction to customer inquiries, etc.), and seeding MilliporeSigma products in the customer´s pipeline
  • Develop a detailed strategic plan to manage your territory; maintain, protect, and seed your business for both short- and long-term revenue growth
  • Know and be known by your customers; maintain regular presence within territory
  • Identify your customer’s needs/goals/challenges and provide solutions to fulfill their needs through the proper positioning of MilliporeSigma products, services, and/or knowledge/expertise.
  • Inform, train and influence customers. 
  • Identify and map the key stakeholders and decision makers around projects and opportunities in your territory
  • Secure targeted meetings to identify and advance opportunities with your customers
  • Follow-up on leads in a timely fashion
  • Close action items and customer requests completely and in a timely fashion
  • Attend tradeshows and provide booth coverage as needed
  • Lead and organize internal partners around presenting to, or supporting your customers; provide input and direction on content, customer needs/drivers, audience profile, etc.
  • Create and deliver presentations; coordinates appropriate resources for customer visits
  • Provide, an accurate, detailed forecasts for your territory.
  • Coordinates and participates in customer audits, technical visits and lunch-n-learn program
  • Utilize sales tools regularly and properly to gain efficiencies and to document customer interactions (CRM, tablets, literature, etc.)
  • Complete all required training in a timely and thorough fashion
  • Work collaboratively with business partners (customer service, technical service, field marketing, technology management, demand planning, etc.)


Who you are:

Minimum Qualifications:

  • Bachelor’s degree in bioprocessing sciences, chemical, biochemical engineering or science field
  • 5+ years of experience in sales to the Life Sciences industry within upstream and downstream processing.


Preferred Qualifications:

  • Demonstrate a natural affinity to influence and/or sell to all levels of an organization.
  • Working knowledge of pharmaceutical and biotech drug production processes/unit operations. Familiarity with cell culture media is a plus.
  • Able to network and build and maintain strong relationships, credibility and trust
  • Self-motivated, assertive, takes initiative and works independently
  • A committed learner, dedicated to continuously increasing knowledge and skills
  • Decisive: knows how to build a solid case and can drive a decision when appropriate
  • Talented at listening to the expressed needs and wants of others
  • Uses skillful questioning to draw out information for diagnosing a situation
  • Perceives the impact and the implications of decisions on other components of the company as well as the impact on clients and suppliers
  • Able to work closely with functional support organizations to effectively achieve goals. 
  • Understands the basics of pricing and can articulate the value or reasons behind pricing
  • Utilizes effective negotiation skills; generates results with positive outcomes for both parties
  • Possesses the ability to assesses a situation, the people and temperament, and uses that information to guide thinking and behavior
  • Anticipates areas of conflict, manages disagreement, and works toward resolution



What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at
If you would like to know more about what diversity, equity, and inclusion means to us, please visit

If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.