Technical Service Specialist

Posté 14 juin 2022

Poole, Dorset - United Kingdom

Demander un identifiant 241372

Détails

 

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 


Your Role: An exciting opportunity to join a leading Life Science company as part of the Technical Services team. Technical support represents a key feature of our offering to customers. As a specialist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our range of Chemistry products. You will support our customers and sales engineers on technical inquiries, protocol optimization and complaints. As a contribution to our growing business, you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. You will also provide trainings on your area of expertise to the Technical Service team.

Who you are:

  • Master Degree in Chemistry
  • 3 years+ practical experience within a relevant laboratory is essential, preferably within research/development
  • High listening and communication skills
  • Experience working in a Customer service environment would be an advantage

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html

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