Technical Support Engineer F/M

Posté 31 déc. 2021

Molsheim, Bas-Rhin - France

Demander un identifiant 237770



A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your role:

You are the first point of contact (phone/mail/web) for external and internal customers from Europe. You handle technical requests, from pharmaceutical industries, related to the complete “Actives and Formulations” portfolio and applications. You also directly assist our sales engineers in their technical sales process. In our customer quality management program, you directly support customer’s complaints by providing accurate and value-added responses to their concerns and issues in a timely manner. Our “Actives and formulations” portfolio offers products for the pharmaceutical and biopharmaceutical development based on Actives, Excipients, Cell culture Media, Chemicals etc... As customer advocate, you are an active interface between internal departments such as Commercial Service, Sales, Quality and Field Marketing among many others.

You may also be involved in customer visits to promote the services and products we provide.

(6 months Limited Contract - Based in Molsheim, FRANCE)


Who You Are:

  • High degree in Chemical Engineering, ideally with a previous experience in technical sales support and/or formulation development in an international pharmaceutical environment.
  • Excellent computer skills are a prerequisite.
  • Fluent in French and English. Any additional (European) language is an asset.
  • Excellent interpersonal communication and written skills, proactive problem-solving skills, and the ability to work in an international and multitasking environment are imperative.


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Curious? Apply and find more information at


We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.