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A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.
This role is within our new subsidiary BSSN Software. BSSN creates software for vendor-neutral analytical and biological data management. This software is sold to end users from the pharmaceutical, life-science and chemical industry, but also licensed to instrument and software vendors. We are working with the world's leading LIMS and ELN companies, as well as top-tier instrument vendors.
As a Solution Consultant of our Connected Lab team you will support the team with your consulting and analytical skills for process solutions, configuration & delivery, maintenance & support of solutions. You will be in charge of requirements consulting and conducting workshops with customers, developing solutions for improvement and automation of the entire Connected Lab product portfolio, executing workshops, writing reports, proposals and working closely with our Solution Project Management team. You will also be responsible for developing configuration scripts as well as documentation (manuals, special project documentation). You will train our customers on-site or remotely (cloud), develop your own trainings and provide presentations and materials. You will act as an on-site maintenance and support contact (2nd and 3rd level support), specialized in different product portfolios (Lanexo, BSSN Software).
Travel requirements will be 20-40%; purpose of travel is to visit customer sites. When not traveling, will work from your home office. Can be located anywhere in the US.
Who you are:
- Bachelor's degree in Scientific domain (Chemistry, Biology, etc.) with focus on analytical techniques and processes.
- Recognition of the laboratory software market.
- Broad IT knowledge: database, operating system, containerization, virtualization.
- Business analyst skills.
- Previous consulting experience.
- Ability to translate customer requirements into development and configuration specifications.
- Ability to understand needs and challenges of customers and translate that in to building appropriate solutions for the customer.
- Knowledge of quality guidelines and regulations, e.g. GxP, GAMP5.
- Customer focused mentality.
- Entrepreneurial thinking in a start-up environment.
- Knowledge of Lab informatics market.
- Experience working with third party partnerships.
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at https://jobs.vibrantm.com
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.