Supervisor

Posted 24 Nov 2022

Bangalore, Karnataka - India

Req Id 252620

Work Your Magic with us! 

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.


PURPOSE OF THE POSITION

To manage overall activities of NA-CEX Team of Shared Business Service. Develop metrics to measure the team and individual performance who will interact with all levels of process. This role is highly motivated, result-oriented, organized and flexible enough to handle different variety of tasks and adapt to various business needs and requirements

 

ESSENTIAL JOB FUNCTIONS

  • Should have high level understanding of business knowledge of Order to cash cycle. Proficient in understanding the impact of non-adherence to O2C cycle.
  • Actively engage internal and external stakeholders.
  • Maintain & update process related documents in timely manner.
  • Should be able to handle all process related queries.
  • Should be responsible for generating accurate reports before deadlines.
  • Proper response on email queries received from the customers or internal team.
  • Any other additional tasks depending on the specific country or organization as requested by your senior authorities.
  • Conduct Performance review meetings, IDP’s as per the schedule.
  • Drive continuous process improvements.
  • Ensure service levels are achieved consistently.
  • Evaluate team performance, tack KPI’s, goal setting etc..

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 

Apply now and become a part of our diverse team!

 

Apply Now