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A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
Field Service Engineer is responsible for DS & Services Safety, Quality and Performance Management compliance. Field Service activities and AM/PM supports, reporting administratively and functional reporting to Country Services Manager. The duty as hereunder;
1.1 Abiding Versum Materials Total Safety philosophy and goal integrating internal EH&S development and requirement in DS&S, compliance to planned target and strategy guidelines. Compliance related plan as hereunder,
1.1.1 Annually EH&S KPI achievement and participation.
1.1.2 Annually EH&S development plan.
1.1.3 Annually Safety Improvement Plan（SIP）.
1.1.4 Annually EH&S training plan completion.
1.1.5 Monthly BSP Participation.
1.1.6 Compliance Management (CM) and Incident Tracking System (ITS) compliance and participation.
2.1 Abiding Versum Materials Total Safety philosophy and goal integrating internal Quality / CI development requirement in DS&S, compliance to planned target and strategy guidelines. Compliance related plan as hereunder;
2.1.1 Annually Quality KPI achievement and participation.
2.1.2 Annually Quality development plan.
2.1.3 Annually Quality training plan.
2.1.4 Annually CI plan
2.2 To assist internal and external related quality development and improvement plan/ meetings/audit.
2.3 Assistance in internal and external non-conformance report investigation and review meeting. Follow up the action plan(s) implementation.
2.4 Assistance in DS&S quality system execution achievement.
3 Megasys Support:
3.1 Follow up and support MEGASYS and/or DS&S business development, assist resident in customer site operation with strict compliance of Safety, Quality and Operation Discipline.
3.2 Active participation with MEGASYS and/or Services Monthly BSP plan/meeting. Follow up and ensuring action plans implementation.
3.3 Active participation with MEGASYS and/or Services onsite customer KPI Performance Review meeting. Follow up and ensuring action plans implementation.
3.4 Assist in EH&S and non-compliance report investigation and relative operation and management activities reviewing and follow up the action plans are executed and achieved effectively.
4 Equipment Maintenance and Field Services:
4.1 Ability to complete technical service on all DSS product lines, inclusive of safety and technical consultancy, troubleshooting support, service maintenance and/or repair activities.
4.2 Ability to complete Startup, Commissioning and Decommissioning activities for the majority of DSS products lines.
4.3 Support on Piping System for DS&S.
4.3.1 Customer Safety, Quality and Operation compliance.
4.3.2 Contractor management abiding with Versum Materials and/or Customer Safety, Quality and Operation requirement.
4.3.3 Vendor/Supplier management.
4.4 Job Safety Analysis (JSA) or Risk Assessment (RA) review for Field Service activities.
4.5 Procedure and/or checklist establishment for Field Service activities.
4.6 Assist in Management of Change (MOC) processing for Field Service activities.
4.7 Documentation of Field Service activities.
4.8 Support AM/PM business including container change out.
4.9 Develop excellent communication skills and be a self-starter.
Who you are：
1 Minimum a diploma in STEM.
2 Field Service Level 4 qualification, or any other related industries is preferred.
3 Learn expertise of equipment services aggressively.
4 Good communication and coordination skills, with leadership characteristic better.
5 Fluent in English writing and speaking is plus.
6 Candidate must successfully pass required physical screenings.
7 Business travel up to 6 months per year is expectation.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html