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Global Key User (m/w/d)
A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
As Global Key User you will work within the Business Service (MBS) Buy & Pay organization, as part of the Process and Governance team. You will be enabling an effortless purchase to pay experience for our internal customers and external suppliers. We require First Level Ariba and ERPs Support through Procure4You, You will answer how-to questions related to specific ERPs; Maintain release strategies; Explain system functionalities in depth. You will start and follow up incident management process. Furthermore you will train new purchasing agents and onboard new Key Users; Perform regular end user trainings via Teams in English; Maintain and update Training Material, act as the content owner for Procure4You articles. You will assess need for and request Change Requests, Create and update user stories in local URS. In addition to that you perform test cases for major release updates, test solutions for incidents plus Change Requests for Process improvement/ change projects. You will seek for efficiency potential in system usage and functionalities. You will support the standardization of the P2P processes across systems and propose streamlining solutions. Furthermore, you will bring benefit to the organization by providing insights of performance and efficiency measurements as well as deep dive reports.
Who you are:
BX-PPS B&P Solution Management
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Curious? Chat with one of our curious minds on our interactive Q&A platform and catch a glimpse of our people, values, and culture. You can also apply and find more information at https://jobs.vibrantm.com
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.merckgroup.com/en/company/press-positions.html