Global Strategic Account Director

Posted 20 May 2022

Burlington, Massachusetts - United States

Req Id 244938



A career with MilliporeSigma is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.   




Your Role:

 You will be responsible for assigned Pharma Global Strategic Accounts (GSA) globally through the implementation of globally defined account strategies that deliver sales growth, profitability & service. You will work within a matrix environment to ensure collaborative interactions with regional sales & service organizations that drive top and bottom-line sales growth and ensure that global strategic customers receive the highest levels of quality and service.

Your key tasks & responsibilities are:

  • Directly responsibility for SLS sales throughout Strategic Accounts
  • Negotiating, renewing, and implementing global contracts at assigned accounts
  • Formulating & implementing global account plans that deliver on strategies to maximize sales growth, profitability and service through customer-centric solutions differentiating from competitors
  • Managing & developing strategic global relationships across procurement, technical, scientific and commercial contacts by building collaborative relationships and increasing the number of high-level, strategic contacts at assigned accounts
  • Ensuring effective communication with key stakeholders and ensuring that all are up-to-date with account strategy, key developments and performance.
  • Support the coordination of internal resource through regional/local service organizations to meet customer service expectations.
  • Lead and support global & regional Process Improvement initiatives.
  • Work with counterparts within the team, with customers, and across the organization to identify, implement, and drive customer centric solutions that position the organization as a critical long-term partner to these accounts.
  • Coordinate with Account Management groups and their support structures to share and appropriate best practices, challenge approaches, and ensure all programs are best in class.
  • Responsible to network widely across the organization, to ensure capability knowledge and coordination


Who You Are:

Minimum Qualifications:

  • Requires a Scientific or Business diploma /degree. PhD or MBA is desirable
  • Work Experience: Requires a minimum of 7 years (international) sales experience and/or procurement, business development, senior negotiator, preferably in an international company.


Preferred Qualifications:

  • Strong leadership skills, necessary to utilize with customers and within the matrix organization
  • Knowledge of the Pharma businesses, including strategy, processes, customer requirements and organizational resources
  • Experience working in a customer centric organization, delivering custom solutions & projects critical to customers’ success
  • Strong track record of sales experience in a global/complex environment
  • Able to manage by influence
  • Excellent negotiation skills and ability to implement Agreements internationally
  • English (written and spoken) fluently
  • Willingness to travel globally


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Our Benefits -

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If you are a resident of a Connecticut, Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.


The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.


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