Senior Specialist Citrix

Posted 14 Mar 2022

Bangalore, Karnataka - India

Req Id 243092



A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your Role:

  • Involves in implementing, upgrading/migrating, and maintaining Citrix infrastructure. 
  • Provide technical hands-on support for the Citrix platform. 
  • Handles standard Citrix engineer duties and recommends innovative and automated approaches wherever possible for infrastructure tasks. 
  • Work with stakeholders and customers to understand server utilization, lifecycle, protection requirements and develop effective workable solutions and processes. 
  • Lead the triage and resolution of escalated, complex incidents, problems, or capacity concerns. 
  • Requires support out of office hours during emergencies and routine maintenance 
  • Occasional travel may also be required. 


Who you are:

  • 7+ years prior experience in a Citrix support position 
  • 4+ years prior experience as a Citrix subject matter expertise 
  • Solid industry experience in IT infrastructure architecture and design patterns 
  • Extensive hands-on experience in designing & managing Citrix infrastructure such as XenApp, XenDesktop, Storefront/Web interface servers 
  • Expert knowledge on managing remote access infrastructure such as Citrix NetScaler ADC. 
  • Good hands-on experience on at least one of the hypervisor platforms such as VMware, Hyper-V 
  • Good knowledge of managing Windows server platforms. 
  • Basic understanding of storage and network technologies 
  • Good understanding of ITIL processes and tools
  • Should be fluent in English  

Good to Have: 

  • ITIL V3 certification 
  • Citrix Certified (CCA-V or above) 



What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


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