Data Steward, Systems Process Specialist and Administrative Coordinator

Posted 02 Dec 2021

Mississauga, Ontario - Canada

Req Id 235271



A career with EMD Serono is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.



US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by The Company. The Company uses the definition of fully vaccinated assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.



United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role:

  • The Data Steward, Systems Process Specialist and Administrative Coordinator is responsible for establishing the Data Steward concept in EMD Serono Canada, enabling the long-term management of recipient master data and a clean data environment

  • The Data Steward, Systems Process Specialist and Administrative Coordinator is also tasked to contribute to a successful local transition to a centralized procurement organization

  • The Data Steward, Systems Process Specialist and Administrative Coordinator is also responsible for providing tactical, and administrative support to various departments in EMD Serono Canada

Establishing data stewardship

  • Creating a local protocol that facilitates the creation of HCP/HCO/PO recipient records in MDG-S and VEEVA CRM.

  • Designing and building a local data quality check process to ensure entered data is consistent, accurate and ready-for-use.

  • Educating colleagues on new processes and providing change management support.

Supporting procurement transition 

  • Constructing a standalone onboarding curriculum for new hires that includes a step-by-step resource focused on gaining SAP access, general procurement guidelines, vendor creation and corporate card programs.   

  • Entrenching procurement basics and good practices at the management level.


  • Contributing to the enhancement of the Operational Excellence team by participating in key meetings, developing and sharing knowledge and supporting department workload priorities whenever possible.  

  • Respecting and adhering to ethical/legal/regulatory/company guidelines.


  • Assist various departments at EMD Serono Canada in liaising and supporting customers, managing requests, monitoring and reporting on performance, and day-to-day operations

  • Working with internal colleagues and external vendors on operations, logistics, oversight and management to ensure EMD Serono Canada business objectives are met

  • Ensuring meetings are held in a professional and effective manner, planning activities, audio visual, business needs, etc.

  • Completing other responsibilities as required



Who You Are:

Basic Qualifications:

  • Bachelor’s degree or equivalent

  • Fluent in English

  • Minimum of 8+ years’ experience in Procurement/Procurement Systems


Preferred Qualifications:

  • French language an asset

  • Experience working in an office environment in an administrative capacity preferred

  • Procurement qualifications are an asset

  • Excellent communication skills, both oral and written

  • Strong analytical ability 

  • Proficient with Microsoft Excel (advanced functionality) and PowerPoint

  • Strong interpersonal skills

  • Self-starter, minimal supervision, with ability to work in a fast-paced environment

  • Demonstrated ability to work in a flexible team environment

  • Ability to influence teams without authority

  • Strong prioritization and negotiation skills


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Our Benefits -

Curious? Apply and find more information at

If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

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