Customer Service Specialist L. 68/99 - Talent Pool

Posted 23 Sep 2022

Milano, Milan - Italy

Req Id 232446

 

A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 


Your role: 

 

As Customer Service Specialist for the Life Science Business Sector, you will be part of a team which provides infinite solutions to solve the toughest problems in life science in collaboration with the global scientific community, with tools, services and digital platforms which empower scientists and engineers at every stage, helping deliver breakthrough therapies more quickly.
In this role, typically available in Milan office, you will support our customer activities in order to increase customer experience and keeping under control our KPIs. You will support in following-up internal and external customer's requests by providing them necessary information and service with the aim to offer a best in class Customer Service experience. 

 

Who you are: 


•    High School Diploma or Min BSc in Economic or Scientific Degree
•    Previous experience in Customer Service is a plus 
•    Computer skills (Office Package) & basic Knowledge of digital communication channel
•    Customer orientation, problem solving skills, analytical thinking and strong negotiation skills
•    Ability to work in team
•    Excellent time management
•    Full proficiency in English and Italian is mandatory 
•    Belonging to protected categories according to L. 68/99 

 

At our Company we value inclusion and we’re always willing to get in touch with candidates belonging to protected categories according to L. 68/99 any time. Please consider this position as a TALENT POOL open all along the year for future vacancies and exclusively dedicated to that category of candidates. 
 


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

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