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Customer Service Specialist L. 68/99 - Talent Pool
A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
As Customer Service Specialist for the Life Science Business Sector, you will be part of a team which provides inﬁnite solutions to solve the toughest problems in life science in collaboration with the global scientiﬁc community, with tools, services and digital platforms which empower scientists and engineers at every stage, helping deliver breakthrough therapies more quickly.
In this role, typically available in Milan office, you will support our customer activities in order to increase customer experience and keeping under control our KPIs. You will support in following-up internal and external customer's requests by providing them necessary information and service with the aim to offer a best in class Customer Service experience.
Who you are:
• High School Diploma or Min BSc in Economic or Scientific Degree
• Previous experience in Customer Service is a plus
• Computer skills (Office Package) & basic Knowledge of digital communication channel
• Customer orientation, problem solving skills, analytical thinking and strong negotiation skills
• Ability to work in team
• Excellent time management
• Full proficiency in English and Italian is mandatory
• Belonging to protected categories according to L. 68/99
At our Company we value inclusion and we’re always willing to get in touch with candidates belonging to protected categories according to L. 68/99 any time. Please consider this position as a TALENT POOL open all along the year for future vacancies and exclusively dedicated to that category of candidates.
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at https://jobs.vibrantm.com
We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.