Manager TechService Process Solutions West (France/Benelux) f/m

Posted 02 Mar 2020

Molsheim, Alsace - France

Req Id 204077

Details

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your role:

 

Within our European Technical Service West - Process Solutions Division (PS) - and working in a multicultural environment, you will manage a team of people, ensuring the technical

support to the French and Benelux customers. Your team is the first contact for all technical and application related questions from external (Customers

and Distributors) and internal Customers (Account Managers, Sales Managers etc) as well as managing product related quality complaints.

You will be promoting a climate of positive employee relations by fostering two-way communication and by resolving employees issues in a timely manner.

You will challenge both yourself and others by managing employee performance, including the timely completion of performance appraisals and mid-year reviews, regular feedback, and appropriate action

planning.

You will be ensuring a close cooperation and a global alignment with the other teams of the PS Global Sales Support organization and their interfaces will be key.

You will respect, live and share with external and internal customers our Group values

 

Who you are:

 

  • Technically educated in biotechnology, pharma technology, or MBA with technical experience in a Pharma/Biopharma environment.
  • Experienced in people management
  • At ease in a multinational environment
  • Perfectly fluent in English and French
  • Commercially astute, you understand market needs and trends
  • Open minded and customer-focused
  • Effective team player, you know how to work with different teams in a multicultural matrix environment

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

Apply Now

Redirect

You have accessed emdserono.ca, but for users from your part of the world, we originally designed the following web presence merckgroup.com

Let's go

Share Disclaimer

By sharing this content, you are consenting to share your data to this social media provider. More information are available in our Privacy Statement