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A career with MilliporeSigma is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.
The role of the Account Manager for MilliporeSigma’s BioProcessing Americas group is to continually and consistently increase market share and revenues by collaborating with pharmaceutical and biotech customers and prospects to solve their unique challenges. This role will primarily be focused in the greater Seattle area with potential select accounts in the Bay Area.
As a member of the BioProcessing Americas team, you will sell a broad portfolio of products, including: filtration and purification technologies, single-use and multiuse process technologies, services, and raw materials (chemicals/cell culture media). In this role you will create value for both the customer and MilliporeSigma, strategically manage projects and resources to ensure long term profitable growth. You will increase MilliporeSigma’s market share and emphasize differentiation from competitors. The role will build upon MilliporeSigma’s reputation for excellence within your territory.
The Account Manager will ensure that the quarterly and annual target is achieved, by gaining market share (e.g. competitive conversions, customer expansions, etc.), maintaining market share (e.g. process optimization, timely reaction to customer inquiries, etc.), and seeding MilliporeSigma products in the customer´s pipeline. Develop a detailed strategic plan to manage your territory; maintain, protect, and seed your business for both short and long-term revenue growth. Know and be known by your customers; maintain regular presence within territory to inform, train and influence customers. Identify your customer’s needs/goals/challenges and provide solutions to fulfill their needs through the proper positioning of MilliporeSigma products, services, and/or knowledge/expertise. Identify and map the key stakeholders and decision makers around projects and opportunities in your territory. Secure targeted meetings to identify and advance opportunities with your customers and follow-up on leads, close action items and customer requests completely and in a timely fashion in a timely fashion. Attend tradeshows and provide booth coverage as needed.
The Account Manager will lead and organize internal partners around presenting to, or supporting your customers; provide input and direction on content, customer needs/drivers, audience profile, etc. Create and deliver presentations; coordinates appropriate resources for customer visits. Provide, an accurate, detailed forecasts for your territory. Coordinates and participates in customer audits, technical visits and lunch-n-learn program
Utilize sales tools regularly and properly to gain efficiencies and to document customer interactions (CRM, tablets, literature, etc). Complete all required training in a timely and thorough fashion. Work collaboratively with business partners (customer service, technical service, field marketing, technology management, demand planning, etc).
Travel within territory (with occasional overnight stays) to optimize customer engagement; occasional international travel required.
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