Contact Us

For Canadian Residents Only
We are committed to helping you find the right answers to your questions and concerns. To contact us, please choose one of the three methods below. We’ll endeavour to respond as quickly as possible.
 
In case of medical emergency, please contact your physician immediately.
 
 
By e-mail: Click here
By Phone:

Tel: 905-919-0200 or 1-888-737-6668
Fax: 905-919-0299

Customer Care: 1-800-387-9749

Multiple Support Program: 1-888-677-3243
Growth Support Program: 1-877-724-9361
Clear Support Program™: 1-866-440-4245
Fertility LifeLines: 1-800-387-8479
Serocare Program: 1-877-473-7666

By Mail: EMD Serono, Canada
2695 North Sheridan Way, Suite 200
Mississauga, ON L5K 2N6
For a map and driving directions to our location, please click here

SERVICES